Frequently Asked Questions
Typhon Installation
What are the minimum hardware specs ?
November 2, 2004
How do you burn a bootable CD from a downloadable zip file ?
November 2, 2004
How long does the installation take ?
November 2, 2004
Do I need to connect a screen and keyboard to the server when performing the installation ?
November 2, 2004
Does the Typhon supports wireless networks ?
November 2, 2004
How do I know that the installation is finished ?
November 2, 2004
What do I do when I accidentally leave the CDROM in the server after a reboot ?
November 2, 2004
During or after the Typhon installation, I cannot remove the CD-ROM ?
November 2, 2004
Typhon Licensing
I managed to get a connection to the Typhon interface. However in every menu I get the following error message: "The software license has expired. Please contact info@jixsolutions.com for a new license". What is this ?
November 2, 2004
How do I request a new license key ?
November 2, 2004
How do I obtain the system ID of my hardware system on which I want to install the Typhon software ?
November 2, 2004
How long is my license key valid ?
November 2, 2004
I need to reinstall my server, do I need to request a new license key ?
November 2, 2004
I want to enable an additional service or I want to change of Typhon product. Do I need to request a new license key ?
November 2, 2004
I registered my Typhon server a while ago but now I keep getting the following message in all the menus: "The software license has expired. Please contact info@jixsolutions.com for a new license". What is this ?
November 2, 2004
Typhon Setup
Can I change the time-out of the Management Interface ?
November 2, 2004
Why and when do I need to change the Management Interface password ?
November 2, 2004
All the icons in the Management Interface are listed underneath one another. I cannot access properly the icons.
November 2, 2004
I cannot access the Management Interface, however I can ping the server.
November 2, 2004
I have setup a wireless network with the Typhon server, but I cannot surf on the Internet.
November 2, 2004
Typhon Configuration
Do I have to specify the hardware components onto my system ?
November 4, 2004
Are SCSI hard disks supported by the Typhon server ?
November 4, 2004
Can I define 2 system disks ?
November 4, 2004
Can I share the system information on 2 separate disks ?
November 4, 2004
What is the minimum size of a system partition ?
November 4, 2004
I have installed a new hardware device onto my Typhon server, but it is not being recognised by the Typhon ?
November 4, 2004
When installing the server I have defined all WAN IP and upstream settings. My client PC receives an IP address from the DHCP server. Nevertheless I cannot access the Internet.
November 4, 2004
Typhon Services
Upgrades
How can I receive upgrade packages or software fixes ?
November 5, 2004
How do I apply upgrades or software fixes ?
November 5, 2004
Are upgrades installed automatically ?
November 5, 2004
Do I need to apply all other upgrades before applying the latest upgrades ?
November 5, 2004
How can I trust the upgrade packages ?
November 5, 2004
Can I update the services without losing my configuration settings, such as users and groups ?
November 5, 2004
Can I downgrade certain services ?
November 5, 2004
Users & groups
What is the maximum character length of a login ?
November 5, 2004
What are the allowed characters in a login ?
November 5, 2004
How long does it take to import users ?
November 5, 2004
With the import tool I can import very easily users, but can it also be used for mass deletion of users and groups?
November 5, 2004
Fileserver
Does the Typhon server has a Trash folder on the file server. Can I recover erroneous deleted files ?
November 5, 2004
Mail server
I created several email addresses and I'm trying to sent email but my email is not sent from the server. I see the following error in the log: "Unable to establish an SMTP connection (#4.4.1)" ?
November 5, 2004
When starting the webmail, I get an error message that the service is not properly configured.
November 5, 2004
I have sent a mail and I have my mailscanning activated. It takes quite some time before my mail arrives.
November 5, 2004
Can I give someone else temporary access to my email ?
November 5, 2004
Anti-virus & Anti-spam
How and when are the anti-virus definitions being updated ? Can I trigger manually an update in case of a virus outbreak ?
November 5, 2004
Proxy Server
Why are the Filter Numbers so important in the Proxy Server ?
November 5, 2004
In my wireless network I start to define the proxy server settings into my Internet Explorer. All a sudden I cannot surf anymore and the proxy does not seem to work anymore. Also the proxy server does not ask for authentication anymore.
November 5, 2004
How does the predefined filters filter out websites ?
November 5, 2004
Firewall
Why are the Filter Numbers so important in the Network Policy or the Firewall rules of the Firewall ?
November 5, 2004
Printers
Does the Typhon also supports local or network printers ?
November 5, 2004
Back-up
Can I take back-ups with the Typhon server ?
November 5, 2004
Client PC set-up
I cannot join a client PC into the domain.
November 2, 2004
Where are the logon scripts being stored ?
November 2, 2004
How come I cannot view netlogon share in my Explorer ?
November 2, 2004
Can I have an individual logon script for each user ?
November 2, 2004
I have access to a network share with a certain user. Now I would like to access another share with another user. Despite I have used the correct username and password, I cannot access the share.
November 2, 2004